BASIC INFORMATION ABOUT DATA PROTECTION
Responsible party: UNICO BOBADILLA SL
Purposes: Provision of online services. Management of web users. Commercial communications related to our services. Reservation management. Subscription to the Newsletter.
Legitimacy: Express consent and legitimate interest.
Recipients: Data may be shared with third parties for the creation of cancellation insurance and for managing the reservation. No other data transfers will be made, unless legally required.
Rights: Access, rectify, and delete data, as well as other rights as explained in the additional information.
Additional information: You can consult the additional and detailed information on Data Protection in the annexed clauses available at https://www.fincalabobadilla.com/en/privacy-policy/
At UNICO BOBADILLA SL, we work to provide you with the best possible experience through our products and services. In some cases, we need to collect information to achieve this. We care about your privacy and believe we should be transparent about it.
Therefore, in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, "GDPR") concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data, and LAW 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter, "LSSI"), UNICO BOBADILLA SL informs the user that, as the data controller, it will incorporate the personal data provided by users into an automated file.
Our commitment begins by explaining the following:
- We collect your data to improve the user experience, addressing your interests and needs.
- We are transparent regarding the data we obtain about you and the reason for doing so.
- Our intention is to offer you the best possible experience. Therefore, when we use your personal information, we will always comply with the regulations, and when necessary, we will request your consent.
- We understand that your data belongs to you. Therefore, if you decide not to authorize us to process your data, you can request us to stop processing it.
- Our priority is to ensure your security and process your data in accordance with European regulations.
If you wish to obtain more information about the processing of your data, consult the different sections of the privacy policy below:
Who is responsible for processing your personal data?
Identity: UNICO BOBADILLA SL
Registered office: Pg. de Gràcia, 112, 3º, 08008, Barcelona, Spain
C.I.F. no.: B66075094
Email: rgpd@unicohotels.com
UNICO BOBADILLA SL has appointed a Data Protection Officer or an internal contact person within its organization. If you wish to make an inquiry about the processing of your personal data, you can contact them by email at rgpd@unicohotels.com.
What personal data do we collect?
The personal data that the user may provide:
- Name, address, and date of birth.
- Phone number and email address.
- Location.
- Information related to payments and refunds.
- IP address, date, and time of access to our services, the internet browser you use, and data about the device's operating system.
- Any other information or data that you decide to share with us.
In some cases, completing the registration form is required to access and enjoy certain services offered on the website. Additionally, failure to provide the requested personal data or not accepting this data protection policy will prevent you from subscribing, registering, or participating in any promotions that request personal data.
Why and for what purposes do we process your data?
UNICO BOBADILLA SL processes the information provided by interested parties for the following purposes:
- Manage orders or contract any of our services, either online or in physical stores.
- Manage the sending of information requested.
- Develop commercial actions and maintain the relationship with the user, as well as manage services offered through the website and information tasks, including performing automated evaluations, obtaining profiles, and segmenting customers to personalize service according to their characteristics and needs and improve the online customer experience.
- Develop and manage contests, giveaways, or other promotional activities.
- In some cases, it will be necessary to provide information to authorities or third parties for auditing purposes, as well as manage personal data of invoices, contracts, and documents to respond to customer complaints or public administrations.
We inform you that the personal data obtained as a result of your registration as a user will be included in the Registry of Activities and Treatment Operations (RAT), which will be updated periodically in accordance with the provisions of the GDPR.
What is the legal basis for processing your data?
The processing of your data may be based on the following legal grounds:
- Consent of the interested party for the hiring of services and products, for contact forms, information requests, or registration in e-newsletters.
- Legitimate interest for processing data of our customers in direct marketing actions and express consent of the interested party for everything related to automated evaluations and profile creation.
- Compliance with legal obligations for fraud prevention, communication with public authorities, and third-party claims.
How long do we retain your data?
The data will be processed for the time necessary to fulfill the purpose of its collection (for example, while the commercial relationship lasts), as well as to comply with the legal obligations arising from the processing of the data.
To which recipients are your data communicated?
In some cases, only when necessary, UNICO BOBADILLA SL will provide user data to third parties. However, data will never be sold to third parties. External service providers (e.g., payment providers or delivery companies) with whom UNICO BOBADILLA SL works may use the data to provide the corresponding services, but they will not use such information for their own purposes or for transfer to third parties:
- The reservation system is managed by Mirai España S.L., which guarantees the protection and confidentiality of any personal data provided by users, in accordance with the General Data Protection Regulation.
- All data provided by users to Mirai España S.L. or its staff will be included in an automated personal data file created and maintained under the responsibility of MIRAI ESPAÑA S.L., necessary to provide the requested services.
- The data provided will be processed in the terms established in the General Data Protection Regulation. In this regard, MIRAI ESPAÑA S.L. has adopted the required protection levels by law, and has installed all available technical measures to avoid loss, misuse, alteration, or unauthorized access by third parties. However, the user should be aware that internet security measures are not infallible.
Where are your data stored?
In general, data is stored within the EU. For data sent to third parties outside the EU, we ensure they offer sufficient protection levels through Binding Corporate Rules (BCR).
What rights do you have and how can you exercise them?
You can direct your communications and exercise your rights by submitting a request to the following email address: rgpd@unicohotels.com
Under the GDPR, you can request:
- Right of access: you can request information about the personal data we hold about you.
- Right of rectification: you can notify any changes in your personal data.
- Right of erasure and to be forgotten: you can request the deletion or blocking of personal data.
- Right to restrict processing: this means restricting the processing of personal data.
- Right to object: you can withdraw consent for data processing or oppose further processing.
- Right to data portability: in some cases, you can request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another data controller.
- Right not to be subject to individualized decisions: you can request that decisions based solely on automated processing, including profiling, not be made if they produce legal effects or significantly affect you.
In some cases, a request may be denied if you ask for the deletion of data necessary to comply with legal obligations.
If you have any complaints about the processing of your data, you can file a complaint with the data protection authority.
Who is responsible for the accuracy and truthfulness of the data provided?
The user is solely responsible for the truthfulness and accuracy of the data provided, and exempts UNICO BOBADILLA SL from any liability in this regard.
Users guarantee and respond, in any case, for the accuracy, validity, and authenticity of the personal data provided, and commit to keeping them duly updated.
How do we handle personal data of minors?
Our services are not specifically aimed at minors. However, if any service is directed at children under fourteen years old, in accordance with Article 8 of the GDPR and Article 7 of the LOPDGDD, UNICO BOBADILLA SL will require valid, free, unambiguous, specific, and informed consent from their legal guardians to process personal data of minors.
What security measures do we apply to protect your personal data?
UNICO BOBADILLA SL has adopted the legally required levels of data protection security and strives to implement other technical and additional measures to avoid loss, misuse, alteration, unauthorized access, and theft of the personal data provided to UNICO BOBADILLA SL.
Links to other websites
On the website www.fincalabobadilla.com, there may be links to other websites. By clicking on one of these links and accessing an external site, the visit will be subject to the privacy policy of that site, and UNICO BOBADILLA SL is not responsible for its privacy practices.
How do we use cookies?
The website and social media pages of UNICO BOBADILLA SL use cookies to optimize and personalize your browsing. For more information, consult our Cookie Policy.
Can the privacy policy be modified?
This privacy policy may be modified. We recommend periodically reviewing the privacy policy.
